FAQ
Everything you need to know.
GETTING STARTED
What is Pulled?+
Pulled is a mobile app for iOS and Android. You enroll in a challenge, then check in at any cafe, tea house, or coffee shop using the in-app camera. GPS and a drink photo verify the visit. When you complete the challenge target, the cash reward is sent to your PayPal account. There is no points system, no in-app currency, no expiring credit. Real money paid out for real check-ins.
Is it really free?+
Yes. The app includes a 14-day free trial with no credit card required. First 15 is available to all paid tiers starting at $4.99/mo. The 14-day trial gives you full access to check in, build your Pull Map, and earn badges. Challenge enrollment begins after you pick a paid plan.
What counts as a coffee shop?+
Any cafe, specialty roastery, third wave coffee shop, tea house, matcha bar, boba shop, kissaten, or chain location. Pulled does not gate by shop type. A flat white at a Melbourne specialty bar, an espresso at a Roman bar, a matcha at a Kyoto tea house, or a venti iced latte at a suburban Starbucks all count as one Pull. If a person made the drink behind a counter, it qualifies.
How do I sign up?+
Download Pulled from the App Store or Google Play. Create an account with your email. No credit card required for the free trial.
Is Pulled available outside the US?+
Yes. The shop database covers more than 40,000 cities worldwide. Pulled members pull in the UK, Canada, Australia, Japan, Korea, Mexico, Brazil, Germany, France, Spain, Italy, the Nordics, Southeast Asia, and across Africa and South America. Payouts are processed via PayPal in supported PayPal markets. App language is English. Localized versions are queued for future builds.
EARNING & REWARDS
How do I earn money?+
Enroll in challenges from the Earn tab. Complete the required number of check-ins before the deadline. When you complete a challenge, the reward is added to your Pulled Balance.
How much can I earn?+
It depends on your subscription tier and activity level. Ritual members start with First 15 at $10. Origin members can earn up to $18,510 per year. Individual results vary. Rewards are not guaranteed.
How much can I realistically earn?+
It depends on tier and activity level. Ritual members ($4.99/mo) start with First 15 at $10 and have access to small monthly challenges. Explorer ($14.99/mo) and Devoted ($54.99/mo) unlock larger payouts and stacked challenges. Origin ($129.99/mo) members who pull near-daily can hit the upper five figures annually. The earnings calculator at pulled.coffee/calculator lets you model your own number based on planned check-in frequency. Individual results vary. Rewards are not guaranteed.
How do I get paid?+
Rewards are paid to your PayPal account. There is a $25 minimum withdrawal. Payouts are reviewed and processed within a few business days.
How do I get paid for check-ins?+
Connect your PayPal email in the app once. After you complete a challenge, the payout runs through Pulled's verification window (typically a few days for fraud screening) and lands in your Pulled balance. Withdraw to PayPal once you reach the $25 minimum. The amount Pulled lists for each challenge is the amount you receive.
Can I check in at chains like Starbucks?+
Yes. Starbucks, Costa, Pret, Tim Hortons, Dunkin, Peet's, Caffe Nero, Blue Bottle, Philz, and Stumptown locations all count toward challenges. Some challenges target specialty-only shops and exclude chains by design. The in-app challenge description always says which. For most challenges, a chain check-in counts the same as a specialty shop check-in.
What are Founding Memberships?+
Founding Devoted and Founding Origin are permanently locked annual pricing available to the first 500 and 100 members. Cancel anytime, but the founding price is gone forever once you leave.
Do I need a subscription to use the app?+
No. The app is free to download and use. A subscription unlocks more challenges, higher payouts, and features like the Coffee Journal and city leaderboards.
THE APP
What is a pull?+
A pull is a check-in at a coffee shop. Snap a photo of your drink and the app verifies your location. Each pull extends your streak and counts toward your active challenges.
What is a streak?+
Your streak counts consecutive days you have checked in at a coffee shop. Miss a day and it resets to zero.
What are props?+
Props are the Pulled version of a like. When you see a pull in the community feed, tap the heart to give props. The other person gets a notification.
What is the Coffee Passport?+
The Coffee Passport stamps every city where you have checked in. Each city shows a landmark photo and the date of your first pull there.
What are the 73 badges?+
Badges are collectible brass coins earned through milestones. Your first pull, streak achievements, challenge completions, city exploration, and more. The Complete Collection is the undiscovered pinnacle achievement for earning all 73.
What is the Pull Map?+
A personal map showing every coffee shop where you have checked in. Brass pins mark each shop across every city you have visited.
PRIVACY & SAFETY
Who can see my check-ins?+
People who follow you can see your pulls in the community feed. Your profile shows your username, not your real name.
Can I block someone?+
Yes. Tap into any user profile and select Block. Blocked users cannot see your check-ins, follow you, or appear in your feed.
Can I delete my account?+
Yes. Go to Settings and tap Delete Account. This permanently removes your account and all associated data.
Where is my data stored?+
Your data is stored securely and handled in accordance with our Privacy Policy at pulled.coffee/privacy.
SUBSCRIPTIONS
What are the subscription tiers?+
Ritual ($4.99/month), Explorer ($14.99/month), Devoted ($54.99/month), and Origin ($129.99/month). Each tier unlocks more challenges and higher earning potential.
How many coffee shops can I check in at per day?+
Every Pulled account has a daily pull limit. Ritual and Explorer members may pull up to 2 times per day. Devoted and Origin members may pull up to 4 times per day. The limit applies to shop check-ins and home pulls combined. Home pulls are available only on Origin. The limit resets at midnight in your local timezone.
Can I cancel anytime?+
Yes. Subscriptions auto-renew until canceled. You can cancel anytime through your device settings. You will retain access until the end of your billing period.
What is the 14-day free trial?+
Every new account gets 14 days of full Pulled access on any tier with no credit card required to start. You can complete check-ins, enroll in challenges, and explore the full feed during the trial. Subscription only kicks in if you continue past day 14. Cancel anytime from inside the app or via your App Store or Play Store subscription manager.
Why do I need a subscription?+
Pulled pays out real cash on every completed challenge. The subscription funds the payout pool, the shop verification engine, the GPS and photo fraud screening, the database that indexes 40,000 cities, and the engineering team that ships features. Members on higher tiers earn payouts that exceed their monthly subscription many times over. Pulled is not ad-supported and does not sell user data. The subscription is the entire revenue model.
CONTACT
How do I get help?+
Email us at hello@pulled.coffee. We respond within 24 hours.